SHIPPING & RETURNS
SHIPPING POLICY
At ValeStone Studio, we understand the excitement of receiving your handmade jewelry. We offer reliable shipping methods to ensure your beautiful bead bracelets and necklaces arrive safely. Our packaging is eco-friendly, and ground shipping is free to anywhere in the continental US. Let us guide you through a seamless buying experience that builds trust and satisfaction!
We are committed to transparency in our shipping policy. If you have any questions about our methods or packaging, feel free to reach out. We’re here to help you every step of the way.
RETURN & EXCHANGE POLICY
Your happiness with our creations is our priority. If you’re not completely satisfied with your purchase, we offer a straightforward return and exchange policy. You can return items for any reason. We believe in the power of handmade jewelry to bring peace and joy, and we want you to be thrilled with your selection.
All our products come with a lifetime warranty. If you wish to exchange an item or return it for a refund, please contact us for assistance. You'll receive a shipping label to print and return the item at no cost. We’ll walk you through the process to ensure a smooth experience. At ValeStone, we’re dedicated to ensuring your satisfaction.